After-sales service


·  Available 24 hours per day, 7 days a week, 365 days per year;

·  Fast, quick, responsive;

·  One on one customer service;

·  Large inventory of standard parts

TECHNICAL SUPPORT

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Each order received is assigned to a dedicated and experienced project engineer who works closely with our customers ensuring all project requirements are met. Design for manufacturability and compliance with all required codes and specifications is reviewed in detail prior to material procurement and manufacturing.

 

Code experience:ASME, GB, PED certificate

 

We feel responsible for our machines and systems – from initial consulting through delivery, installation and maintenance up to the end of the entire life cycle. We offer a range of support options – from remote support and one-off visits to service agreements – to help you concentrate on achieving your goals.

QUALITY CONTROL

HXCHEM is committed to meet all contract requirements and to address all customer concerns. We work toward continuous improvement through self-examination and controlling the quality of materials, workmanship, parts and supplies as produced or procured by HXCHEM on behalf of its customers.

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SPARE PARTS

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HXCHEM have large inventories of spare parts in the industry. This allows us to minimize our customers down time. Feel free to contact us if you would like to know more about our production process.